Santé Québec (CIUSSS West-Central Montreal) · Montreal, QC
~5,000 of 17,366 calls handled without a nurse
Wait ~1 hour to ~15 minutes
HealthNews2026-07-15
United Way British Columbia · British Columbia
11,000+ resource records
85% annual validation requirement
ProductivityAgency2026-07-07
Canada Health Infoway · Toronto, ON
12,019 clinicians evaluated
1.11 hrs/week saved in work hours
HealthCompany2026-06-23
Innovation, Science and Economic Development Canada (ISED) · Ottawa, ON
Up to 1,400 users
ISED has about 5,900 employees
GovernmentNews2026-04-17
Town of Milton · Milton, ON
435 calls supported
Nearly half resolved independently
GovernmentGovernment news release2026-02-09
City of St. Catharines · St. Catharines, ON
12,000+ resident interactions
90% resolution rate
Customer SupportVendor2025-07-16