Circuit électrique (Hydro-Québec) · Quebec
Hydro-Québec's Circuit électrique EV network cuts support contacts 22% with its AI agent Voltère
22.35% fewer contact-form submissions
557 tickets avoided in Dec 2024
Customer Experience: AI agent use cases
TELUS · Vancouver, BC
TELUS uses an ElevenLabs AI voice agent to make welcome calls to new internet customers
~2,300 outbound calls in the pilot
8.5/10 average customer satisfaction