BDO Canada · Canada
BDO Canada's IT agent EVA auto-resolves 84% of tickets
✓ 84% auto-resolution
✓ $1.9M projected savings
Vendor case study · 2026-03-23
IT & Operations: AI agent use cases
Sun Life · Toronto, ON
Sun Life's Iris agent cuts internal service-desk resolution time by 83%
✓ -83% resolution time
✓ 24,000+ hrs/yr projected
Company-reported · 2025-08-12