Manulife · Toronto, ON
Manulife gives advisors a 24/7 AI assistant for underwriting questions
✓ 24/7 access
✓ 3 product lines at launch
Company press release · 2026-10-14
Productivity: AI agent use cases
TD Bank Group · Toronto, ON
TD extends agentic AI to mortgage funding and discharge, halving initial review time
✓ Up to 50% faster initial review
Company press release · 2026-10-13
ZhoopZhoop · Toronto, ON
Toronto auto repair chain uses AI voice agents to book customers and phone suppliers for parts quotes
✓ Inbound + outbound voice agents
✓ All branches on one dashboard
Vendor case study · 2026-08-06
Public Service Commission of Canada · Ottawa, ON
Public Service Commission of Canada cuts travel-policy emails 90% with a bilingual Copilot agent
✓ -90% emails
✓ 5 days → 30 sec
Vendor case study · 2026-07-08
RBC · Toronto, ON
RBC's CEO starts each day with an AI-agent briefing he designed
✓ 1 week → ~4 sec reports (stated)
Executive statement (LinkedIn quoting news) · 2026-06-17
TD Bank Group · Toronto, ON
TD's agentic AI cuts mortgage pre-adjudication from ~15 hours to under 3 minutes
✓ 15 hrs → <3 min
Company press release · 2026-05-21
Pro Asphalte · Quebec
Quebec asphalt contractor saves 15+ hours a week with automated invoicing and payment reminders
✓ 15+ hrs/week
✓ 3-month payback
Vendor case study · 2026-04-10
BDO Canada · Canada
BDO Canada's IT agent EVA auto-resolves 84% of tickets
✓ 84% auto-resolution
✓ $1.9M projected savings
Vendor case study · 2026-03-23
Adviso · Montréal, QC
Montreal agency Adviso uses Gemini agents to cut campaign analysis to minutes and RFP time in half
✓ Campaign analysis: days to minutes
✓ RFP response time down 50%+
Sponsored/guest feature (agency-reported) · 2026-02-03
Golden Equity · Ontario & Quebec
Property manager Golden Equity hands its whole front desk to an AI voice agent
✓ ~67 calls/day
✓ 4 weeks from signing to live
Vendor case study · 2026-01-20
Government of Ontario · Toronto, ON
Ontario Public Service pilots Copilot, with staff saving almost 3 hours a week
✓ ~3 hrs/week per user (stated)
News (minister's statement) · 2025-11-14
Félix & Norton · Canada
Félix & Norton skips a data-analyst hire by using Shopify Sidekick for analysis and ad decisions
✓ Avoided a data-analyst hire
Vendor story (customer quote) · 2025-11-05
Bell Canada · Montréal, QC
Bell gives staff Cohere's North agent platform, with 100+ use cases identified
✓ 100+ use cases identified
✓ No outcomes published yet
Company announcement · 2025-10-09
Sun Life · Toronto, ON
Sun Life's Iris agent cuts internal service-desk resolution time by 83%
✓ -83% resolution time
✓ 24,000+ hrs/yr projected
Company-reported · 2025-08-12
CIBC · Toronto, ON
CIBC's in-house GenAI platform saves an estimated 200,000+ hours in pilot
✓ 200,000+ hrs (pilot, est.)
Company press release · 2025-05-27
Canadian Tire Corporation · Toronto, ON
Canadian Tire builds ChatCTC for 3,000+ staff and CeeTee, a tire-shopping assistant that lifts conversion
✓ 3,000+ regular users
✓ Higher online conversion (unquantified)
Vendor case study
First West Credit Union · British Columbia
First West Credit Union reaches 93% staff adoption of Copilot and custom agents
✓ 93% adoption
✓ 90% weekly use
Vendor case study
Canadian insurance brokerage (unnamed) · Canada
Canadian insurance brokerage saves 1,905 hours in 3 months with Copilot workflows
✓ 1,905 hrs in 3 months
✓ $76,200 saved
Vendor case study (client unnamed)
Manulife · Toronto, ON
Manulife legal team cuts commercial lease review time by 50% with GenAI summaries
✓ -50% review time
✓ 2 hrs saved per lease
Company page
Elysian Inc. (Pur & Simple franchisee) · Greater Toronto Area, ON
Five-location Pur & Simple franchisee saves ~500 hours a year with Claude and QuickBooks
✓ ~500 hrs/yr
✓ CAD $12–15K/yr
Vendor case study
Surrey-based CPA firm (unnamed) · Surrey, BC
Surrey CPA firm cuts month-end close from 3 days to under 4 hours with Canadian-tax-aware AI categorization
✓ 3 days → <4 hrs close
✓ ~5 hrs/bookkeeper/week
Vendor case study (client unnamed)
TELUS · Vancouver, BC
TELUS staff build 13,000+ custom AI tools and save 500,000+ hours with Claude
✓ 500,000+ hrs saved
✓ ~40 min per interaction
Vendor case study