L'Oréal Professionnel Canada · Canada
L'Oréal Professionnel Canada gives AirLight Pro buyers 24/7 bilingual troubleshooting with Agentforce
Answers in seconds instead of minutes
24/7 support in English and French
Salesforce Agentforce: AI agent use cases
Canada Goose · Toronto, ON
Canada Goose lets Agentforce handle routine service so Style Experts can sell
89% of targeted interactions resolved
23% overall deflection
Trudel Immeubles · Quebec
Trudel Immeubles plans to let Agentforce handle half of its tenant service requests
Target: up to 50% of tenant queries handled by AI
Projected 30% lower resource needs
Uni Recycle · Quebec
Uni Recycle's bilingual Agentforce agent books e-waste collections and creates leads
Bilingual (EN/FR) web agent
Automates collection-request intake end to end
Young Drivers · Canada
Young Drivers turns to Agentforce to book driving lessons after a 50% call surge
Call volume up 50%
600+ calls/day at peak