Bell gives staff Cohere's North agent platform, with 100+ use cases identified
Bell Canada · Montréal, QC · Telecommunications · Roles: Sales, Operations
What was done
Bell gave its first group of employees access to Cohere's secure agentic platform North, which is connected to some enterprise systems. All management staff are to get it in early 2026.
Outcome
This is early stage. Bell has identified 100+ use cases (customer communications, sales proposals, training, sales analytics) but hasn't published measured outcomes yet. It's a notable all-Canadian (Cohere + Bell) deployment.
Evidence: Company announcement. Figures are as reported by the source and have not been independently audited by AgentsNorth.
Agents & tools used
Prompt Reconstructed by AgentsNorth
The source didn't publish its prompt. This is our reconstruction of a starting prompt for a similar workflow, not the company's actual prompt.
Draft a first-pass sales proposal for [client] using our approved product sheets and pricing in the connected drive. Include a needs summary, recommended bundle, pricing table, and a list of assumptions for the account manager to confirm.
Source
Bell Business · published 2025-10-09 · link checked 2026-10-15