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Boutique law firm (unnamed), King West · Toronto, ON

Three-lawyer Toronto firm recovers 500+ billable hours a year by automating intake and billing

Legal/ComplianceProductivityMoney & Bills

500+ billable hours recovered per year
Intake reply under 3 minutes
65% fewer status calls
$8K to $12K CAD, 4 weeks (vendor-reported)

What was done

Barrana.ai automated the admin around a three-lawyer King West practice (family law, real estate closings, small business corporate) on top of Clio and Gmail. AI reads each new inquiry and routes it by practice area, a Clio matter and retainer are created automatically, billing fires on matter milestones, and clients get status updates without calling in.

Outcome

Barrana reports non-billable admin fell from 1.5 to 2 hours a day per lawyer to under 30 minutes, intake replies went from days to under 3 minutes, monthly billing dropped to a short review, status calls fell 65%, and 500+ billable hours a year were recovered. The project took 4 weeks and cost $8,000 to $12,000 CAD. Vendor-reported; the firm isn't named.

Evidence: Vendor case study. Figures are as reported by the source and have not been independently audited by AgentsNorth.

Prompt Reconstructed by AgentsNorth

The source didn't publish its prompt. This is our reconstruction of a starting prompt for a similar workflow, not the company's actual prompt.

You handle new client inquiries for a small law firm practising family law, residential real estate and small business corporate law. For each inquiry: identify the practice area, the person's name and contact details, the opposing or other parties (for a conflict check), key dates and urgency. If it fits our practice areas, draft a warm reply proposing consult times and listing the documents to bring. If it doesn't, draft a polite referral reply. Never give legal advice. Output the structured intake record and the draft reply.

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