Whitepine College · Northern Ontario
Northern Ontario college reclaims ~514 staff hours with a student-enquiry AI agent
✓ 514 hrs reclaimed (2025)
✓ $21.4K base-case savings
Vendor case study · 2026-10
Legal/Compliance: AI agent use cases
Public Service Commission of Canada · Ottawa, ON
Public Service Commission of Canada cuts travel-policy emails 90% with a bilingual Copilot agent
✓ -90% emails
✓ 5 days → 30 sec
Vendor case study · 2026-07-08
Air Canada · British Columbia (tribunal)
Failure: Air Canada held liable after its website chatbot gave wrong bereavement-fare advice
✓ $812 award
✓ Company liable for bot output
Tribunal decision / news · 2024-02-15
Canadian insurance brokerage (unnamed) · Canada
Canadian insurance brokerage saves 1,905 hours in 3 months with Copilot workflows
✓ 1,905 hrs in 3 months
✓ $76,200 saved
Vendor case study (client unnamed)
Manulife · Toronto, ON
Manulife legal team cuts commercial lease review time by 50% with GenAI summaries
✓ -50% review time
✓ 2 hrs saved per lease
Company page