Air Canada · British Columbia (tribunal)
Failure: Air Canada held liable after its website chatbot gave wrong bereavement-fare advice
✓ $812 award
✓ Company liable for bot output
Tribunal decision / news · 2024-02-15
Legal & Compliance: AI agent use cases
Manulife · Toronto, ON
Manulife legal team cuts commercial lease review time by 50% with GenAI summaries
✓ -50% review time
✓ 2 hrs saved per lease
Company page