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Manulife legal team cuts commercial lease review time by 50% with GenAI summaries

Manulife · Toronto, ON · Insurance & Financial Services · Roles: Legal & Compliance

Legal/ComplianceProductivity

What was done

Manulife's investment legal team uses an in-house GenAI tool. Paralegals upload commercial leases of up to 100 pages and get a Tenant Lease Summary in about 10 minutes.

Outcome

✓ -50% review time
✓ 2 hrs saved per lease

Manulife says review time is down 50%, saving 2 hours per lease, with a target of 4 hours per lease by the end of 2025.

Evidence: Company page. Figures are as reported by the source and have not been independently audited by AgentsNorth.

Agents & tools used

GenAI Lease Summarization Tool (in-house)

Prompt Reconstructed by AgentsNorth

The source didn't publish its prompt. This is our reconstruction of a starting prompt for a similar workflow, not the company's actual prompt.

Summarise this commercial lease into a tenant lease summary table: parties, premises, term and renewals, rent and escalations, operating costs, assignment/subletting, termination rights, unusual clauses. Cite the section for every item and flag anything ambiguous for the lawyer.

Source

Manulife AI · undated · link checked 2026-10-15