Insurance & Financial Services: AI agent use cases

Manulife (CoverMe) · Toronto, ON

✓ First travel insurance plugin in ChatGPT (company claim)

News (trade press) · 2026-10-15

Manulife · Toronto, ON

✓ 24/7 access

✓ 3 product lines at launch

Company press release · 2026-10-14

Sun Life · Toronto, ON

✓ -83% resolution time

✓ 24,000+ hrs/yr projected

Company-reported · 2025-08-12

Canadian insurance brokerage (unnamed) · Canada

✓ 1,905 hrs in 3 months

✓ $76,200 saved

Vendor case study (client unnamed)

Manulife · Toronto, ON

✓ -50% review time

✓ 2 hrs saved per lease

Company page