Public Service Commission of Canada · Ottawa, ON
Public Service Commission of Canada cuts travel-policy emails 90% with a bilingual Copilot agent
✓ -90% emails
✓ 5 days → 30 sec
Vendor case study · 2026-07-08
Bilingual: AI agent use cases
Klarna · Global (operates in Canada)
Klarna's AI assistant handles two-thirds of support chats, doing the work of 700 agents
✓ 2.3M chats in month 1
✓ 11 → <2 min resolution
Company press release · 2024-02-27
La Boîte à Grains · Gatineau, QC
Gatineau grocer La Boîte à Grains frees 40 hours a month and recovers $4,000 with AI invoice reconciliation
✓ 40 hrs/month
✓ $4,000 recovered
Vendor case study (owner quote)
Ville de Montréal · Montréal, QC
City of Montréal launches a citizen agent over 40,000 web pages
✓ 40,000+ pages covered
✓ High CSAT (first 4 months)
Vendor case study
Entourage sur-le-Lac · Lac-Beauport, QC
Québec City resort automates 94% of guest enquiries and saves 440 staff hours
✓ 94% automated
✓ 440 hrs saved
Vendor case study
Mitsubishi Motors Canada · Canada
Mitsubishi Motors Canada's bilingual AI companion lifts Outlander campaign engagement 10x
✓ 10x engagement vs. benchmark (first 2 weeks)
✓ 1 in 10 build-and-price shoppers engaged
Agency case study
Powerplay Pro · Montréal, QC
Montreal pressure-washing company answers every support call with an AI voice agent
✓ ~30 calls/day handled
✓ 24/7 coverage
Vendor case study